Discussion topic: Have paid for no adverts worked for a bit now doesn't

This message was authored by: rovarious · ‎29 Mar 2025

Have paid for no adverts.

Worked fine for a few days - now getting adverts

Tried every option to get through to a human on phone or chat.

1. How do I get what I paid for.

2. How do I speak to a real human

This message was authored by: GD1 · ‎29 Mar 2025

@rovarious You've posted this in the Sky Go forum, Sky Go has no option to skip ads. Only Sky Stream/Glass has ad skipping, do you have Sky Stream?

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This message was authored by: rovarious · ‎29 Mar 2025

Yes, we have sky stream.

But it doesn't work in the bath - and the iPad does

This message was authored by: MarkGoldsmith · ‎29 Mar 2025

@rovarious wrote:
Yes, we have sky stream.

But it doesn't work in the bath - and the iPad does

As advised I'd use are watching on Sky Go there is no such thing as"ad skipping bc " that service only works when watching on a sky glass TV or a sky stream puck. If watching via Sky go you just have to put up with the ads.

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This message was authored by: martswain · ‎30 Mar 2025

What you pay for is AD SKIPPING, not NO ADS, you have to actively FF or skip depending on which app is playing.

It only works on the Stream puck, not on devices using the SkyGo app.

Discussion topic: Have paid for no adverts worked for a bit now doesn't

Have paid for no adverts worked for a bit now doesn't

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Re: Have paid for no adverts worked for a bit now doesn't

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Re: Have paid for no adverts worked for a bit now doesn't

Re: Have paid for no adverts worked for a bit now doesn't

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