Just took a call from a Sky sales rep (who's been calling 2-3 times a day for a week). Was offered a deal to add on Sky stream and Netflix for basically the same price as my sky broadband. But we specifically discussed that my existing Netflix was the Premium one and was told this deal would cover that, explicitly discussed the "cost saving" quoting the Netflix Premium price point.
But, of course, after agreeing then the "confirmation emails" arrive and it apparently doesn't, just Netflix Standard with Ads, which is no use to me, definately do not want that, my family would disown me.
As ever with Sky no way of speaking to anyone to follow this up, the email talks about using the App to ask questions, ha ha, that's not a thing in that app, unless you count the rubbish Virtual Assistant.
Feel I've just been scammed. Should have known better than to answer the phone to Sky.
