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This discussion topic is read only This discussion topic has been answered Discussion topic: Glass/Stream Menu items have moved 04/08/2026

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This message was authored by: GD1

Glass/Stream Menu items have moved 04/08/2026

Posted by a Superuser, not a Sky employee. Find out more

Thread created with better title to reflect current issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Glass/Stream Menu items have moved 04/08/2026

Posted by a Superuser, not a Sky employee. Find out more

All

 

This seems to have been a temporary issue and unrelated to another thread on the community, users should see the menus change back.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: WarrenBoz

Lost all live chanels

All of the live streaming channels have disappeared from the home screen. All that is available are the streaming apps. Restarted the device and still same issue

This message was authored by: WarrenBoz

Re: Lost all live chanels

Ok they are there but further down the home page. Why has it moved from the top?

This message was authored by: martin09061980

Has any body else's sky stream menu changed or missing the TV guide

Has any body else's sky stream menu  changed it appears tv guide is missing, however on mine for some reason this has moved further down under apps and restart hasn't resolved

1576.jpg

This message was authored by: martin09061980

Re: Has any body else's sky stream menu changed or missing the TV guide

Mine is now under apps and loads of other options to right near the bottom 

1579.jpg

This message was authored by: Superigg

Sky Glass Homescreen Layout Change

Hi 

 

Been using Sky Glass for about half a year now, and the biggest issue I have always had is with the Homescreen layout. 

 

Today, it has been changed so that the top line is Games, something I never use, and the TV Guide, which I use all of the time, has been pushed down to line 10!  

Also, the Currently Playing tab has been pushed up to 7 tabs to the right along the 2nd line, depending on how many Recent channels/apps it decides to show me. 

 

Please could someone explain to me why this configuration makes any sense?

 

Thanks everyone.

This message was authored by: Gincap

Re: Has any body else's sky stream menu changed or missing the TV guide

I have made a post about the homescreen being revised and background work is already underway. My home screen today is also all over the place. 

the app rail is first

the playlist, best of sky etc is at the very bottom

tv guide halfway down

And on it goes

 

I suspect some people have received ongoing updates before full launch which is odd. 

 

https://helpforum.sky.com/t5/Sky-Glass/Major-Changes-Coming/m-p/5334060#M184392

This message was authored by: BillClay

Moving Rails

This may have been like this for a while and I've not noticed, but the rail starting with playlist is now at the top, then continue watching, then latest news, then tv guide, then hayu is included, then watch now on your top channels, then games, then settings etc rail, then apps and inputs, the top 10 this week followed by others rails I'm not going to list. Is this normal and has it happened recently. Settings rail used to be much further down especially  and the playlist rail was further down.

This message was authored by: BillClay

Re: Sky Glass Homescreen Layout Change

  • I've just made a similar post. I cant even find the currently playing tab now. My layout is different to yours.
This message was authored by: Arsenalist

Home Screen layout change (04/07/26)

Our Home Screen on Sky Stream has suddenly changed. The TV Guide (which we use a lot) hs slipped down the screen. Below Games, which we never use. What's going on?

This message was authored by: Arsenalist

Re: Has any body else's sky stream menu changed or missing the TV guide

Mine too. Exactly the same. TV guide - which we use a lot - now below Games - which we never use.

 

No wrning or information from Sky. Pretty shoddy customer service. As per.

This message was authored by: Ginsing64

Re: Sky stream home screen changed

Mine has totally changed and is now jumbled up. Trying to find everything is a right pain. Whynhas it changed, is there anything I can do? I've tirned TV off / on and no change. I want it back as it was
This message was authored by: Ginsing64

Home.screen change

My home screen has totally changed and is now all.jumbled up to what it was. Trying to find things is now a right pain. How doni get it back? Ive tried turning on / off
This message was authored by: Gincap

Re: Lost all live chanels

Sky are either making adjustments which should be behind the scenes or server issues or software issues. 

Sky will no doubt resolve this it's a case of waiting as usual. 

This message was authored by: Ant39

Sky Stream UI is terrible!!

I've only been a Sky customer for a few months and I've already had enough of this underpowered Sky puck! Today the UI has updated making it MORE DIFFICULT to find the TV guide, playlists and currently watching because they're now half way down the Home Screen! These should be at the top! I was struggling to go back to live tv before this update because there's no dedicated button which is so dumb and now this update has made it even worse!! Sky get your act together or you're gonna lose so many customers!! 

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