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Discussion topic: Glass/Stream Menu items have moved 04/08/2026
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Message posted on 04 Aug 2026 07:16 PM - last edited: 04 Aug 2026 07:27 PM
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Thread created with better title to reflect current issue
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 04 Aug 2026 07:31 PM - last edited: 04 Aug 2026 07:33 PM
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This seems to have been a temporary issue and unrelated to another thread on the community, users should see the menus change back.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 04 Aug 2026 06:11 PM
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Lost all live chanels
All of the live streaming channels have disappeared from the home screen. All that is available are the streaming apps. Restarted the device and still same issue
Message posted on 04 Aug 2026 06:13 PM
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Re: Lost all live chanels
Ok they are there but further down the home page. Why has it moved from the top?
Message posted on 04 Aug 2026 06:20 PM
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Has any body else's sky stream menu changed or missing the TV guide
Has any body else's sky stream menu changed it appears tv guide is missing, however on mine for some reason this has moved further down under apps and restart hasn't resolved
Message posted on 04 Aug 2026 06:23 PM
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Re: Has any body else's sky stream menu changed or missing the TV guide
Mine is now under apps and loads of other options to right near the bottom
Message posted on 04 Aug 2026 06:27 PM
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Sky Glass Homescreen Layout Change
Hi
Been using Sky Glass for about half a year now, and the biggest issue I have always had is with the Homescreen layout.
Today, it has been changed so that the top line is Games, something I never use, and the TV Guide, which I use all of the time, has been pushed down to line 10!
Also, the Currently Playing tab has been pushed up to 7 tabs to the right along the 2nd line, depending on how many Recent channels/apps it decides to show me.
Please could someone explain to me why this configuration makes any sense?
Thanks everyone.
Message posted on 04 Aug 2026 06:30 PM - last edited: 04 Aug 2026 06:37 PM
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Re: Has any body else's sky stream menu changed or missing the TV guide
I have made a post about the homescreen being revised and background work is already underway. My home screen today is also all over the place.
the app rail is first
the playlist, best of sky etc is at the very bottom
tv guide halfway down
And on it goes
I suspect some people have received ongoing updates before full launch which is odd.
https://helpforum.sky.com/t5/Sky-Glass/Major-Changes-Coming/m-p/5334060#M184392
Message posted on 04 Aug 2026 06:36 PM
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Moving Rails
This may have been like this for a while and I've not noticed, but the rail starting with playlist is now at the top, then continue watching, then latest news, then tv guide, then hayu is included, then watch now on your top channels, then games, then settings etc rail, then apps and inputs, the top 10 this week followed by others rails I'm not going to list. Is this normal and has it happened recently. Settings rail used to be much further down especially and the playlist rail was further down.
Message posted on 04 Aug 2026 06:43 PM
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Re: Sky Glass Homescreen Layout Change
- I've just made a similar post. I cant even find the currently playing tab now. My layout is different to yours.
Message posted on 04 Aug 2026 06:45 PM
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Home Screen layout change (04/07/26)
Our Home Screen on Sky Stream has suddenly changed. The TV Guide (which we use a lot) hs slipped down the screen. Below Games, which we never use. What's going on?
Message posted on 04 Aug 2026 06:53 PM
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Re: Has any body else's sky stream menu changed or missing the TV guide
Mine too. Exactly the same. TV guide - which we use a lot - now below Games - which we never use.
No wrning or information from Sky. Pretty shoddy customer service. As per.
Message posted on 04 Aug 2026 06:55 PM
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Re: Sky stream home screen changed
Message posted on 04 Aug 2026 06:57 PM
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Home.screen change
Message posted on 04 Aug 2026 07:04 PM
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Re: Lost all live chanels
Sky are either making adjustments which should be behind the scenes or server issues or software issues.
Sky will no doubt resolve this it's a case of waiting as usual.
Message posted on 04 Aug 2026 07:05 PM
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Sky Stream UI is terrible!!
I've only been a Sky customer for a few months and I've already had enough of this underpowered Sky puck! Today the UI has updated making it MORE DIFFICULT to find the TV guide, playlists and currently watching because they're now half way down the Home Screen! These should be at the top! I was struggling to go back to live tv before this update because there's no dedicated button which is so dumb and now this update has made it even worse!! Sky get your act together or you're gonna lose so many customers!!
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