Sky stream home screen

[Suzf1]

Any idea why the sky stream menu layout has changed?

Mine now starts with Games, the TV guide, playlists etc are pages down now.

Tried refreshing apps and restarting machine but nothing changes.

Thanks

[groupcaptain]

Both my Sky Glass Air and Puck are now showing the Settings Screen when the green home button is pressed. I cannot view programs. All the usual resets do nothing to change this. What on earth is going on now? Clearly a software update has happened without being properly tested again. I am really getting close to the end of using these products. The reliability is so poor. Can Sky just not just make it work rather than trying to "improve" things? Sorry for the rant.

[Alan-s]

This is rubbish. The sky glass menu layout was fine. Now when you press home button it does not show last view channels anymore where they always are. Also, if you are now on a channel and hit rhe home button to check something, you can no longer just press back on to the channel you were watching, and you have to go all the way back to your tv guide and scroll to the channel you were watching to get it back.

[Nawwti]

There's no way this is working correctly. It just updated & my top bar is now games, I've not once clicked the games bar, no one has, ever. Next we have latest news, I actively avoid news channels & pretty much the internet because I decided I'd rather know the news, we don't even watch the news unless it's the 6 o'clock one if the wife's gone from work which is maybe once a fortnight. Next we have adverts for hayum a whole bar for hayu, something we'll never use. Then we have your top channels & nine of them we ever watch, like eden, national geographic, comedy central, then new to sky cinema, I watch maybe one movie a fortnight, then settings, then football adverts which I do watch but these are adverts, then top 10 this week which I  don't care about, then recommendations for shows we might like, then best of sky, then action packed drama, then unmissable TV, then apps, then playlists, then TV guide at the very bottom.

It feels like it's actually upside down, everything we use is at the very bottom & things we never use are at the top.

**bleep** sky

[Alan-s]

Mine has changed since I came home from work and it is so bad. So bad that I would nearly cancel my subscription

[Nawwti]

Wife's out tonight, she's gonna flip when she sees this 😆 

All I can think is it'll actively adjust as it gets your data from things you use regularly starting today, so eventually TV guide will be at the top. I personally only use the TV guide, continue watching, & the apps section for Netflix, prime & Xbox.

[Alan-s]

Yes madame here and it is brutal. If you are watching a channel and go into home screen, you have no option to switch back to the channel you were watching. You have to fine the TV guide again, and search for the channel you were watching and select it again. So so bad. If no change it will have to go

[GD1 · Accepted solution]

All

This seems to have been a temporary issue and unrelated to another thread on the community, users should see the menus change back.

[lettice]

Yes all very odd positioning of the rails.

App rail, tv guide and playlist many scrolls down.

Must be a glitch somewhere.

Its been reported, so Sky aware.

EDIT: 

All looks back to normal for me now.

[peter-marlow+1966]

Any one else noticed the playlist is missing today ?

[GD1]

@peter-marlow+1966  I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

[Alan-s]

Seems to be back to normal. Someone probably sat on a remote😃

[BillClay]

Mine seems to have gone back to normal. Hopefully it will stay like it.

[Alan-s]

All good now

[Gincap]

Well that was fun 😂