Harmony Elite remote no longer pauses

[purpleparrotuk]

I have 2 streams and 2 harmony elite remotes. A while back pause wouldn't work when you added Sky Stream as a device. But there was a way to get it working. You used to teach it the pause command and then it would pause. 

Now if you add Sky Stream as a device from fresh pause will no longer work, even if you try and teach it by pointing the remote at the hub or even plugging it into a pc and using the pc app. Has anyone found a way to get pause/play to work now please? No matter what I do I can't pause using the Harmony remote. 

[Chrisee]

@purpleparrotuk my Harmony remote does still pause my puck but I taught the Harmony Hub all of the commands manually which worked apart from the colour button which the unit simply wont learn. I looked at the Harmony  device profile for stream/glass a while back but it was not as good as my home brwed version but that took quite a while to set up.

It is unlikely Sky have changed the ir code for the pause control but there have been changes to the control interface. This didn't used to be an issue when the Harmony support team were there as you could pop a post in the forum and they would correct a profile. 

[purpleparrotuk]

@Chrisee thanks for the reply. I dont undertand why the harmony hub wont recognise the pause commmand when i try to teach it. It will

assign any other command just not the pause one. 

[Chrisee]

@purpleparrotuk likewise the colour button in my case. However the learning function has always been a bit flaky but I will be sorry when the system finally turns up it toes.

[purpleparrotuk]

@Chrisee I got it working. I put the sky stream remote into IR mode and the hub recognised the pause command straight away when I put it in learning mode.