Hi @Annabolie
You need to use the Input selection on your TV remote (as in the remote that came with your TV, not Sky remote) or button on your TV to go back to HDMI4. You don't state the make and model, but if you do the community may be able to offer further help.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
