0

Discussion topic: HDMI cable with prime

Reply
This message was authored by: david+john

HDMI cable with prime

The problem started 3 days ago every time I watch prime on my puck it's starts well but a min into watching  anything on prime it goes off and say there is a problem with  cable it works with every other app I have refreshed apps nothing works any help would be greatfully received thanks David 

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: HDMI cable with prime

Posted by a Superuser, not a Sky employee. Find out more

Trying rebooting the puck by unplugging it for 30 seconds.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply