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Discussion topic: HBO max activated but not working

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This message was authored by: Redkite2020

HBO max activated but not working

My account says my HBO subscription is activated, but it will still not allow me to watch it on the tv. I get an error message when redirected to HBO regarding the email being used with a previous subscription in the USA, and it prompts me to try another email. However, I cannot do that, as this email is the one associated with the sky account. Please assist. 

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This message was authored by: williamparky

Re: HBO max activated but not working

If you contact HBO directly they will be able to relink your account to another email address if there is a conflict. 

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