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Discussion topic: Glitch / Continue watching on Amazon Prime

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This message was authored by: JazTheTim

Glitch / Continue watching on Amazon Prime

Hey all. I know this has been covered many times, just popping in to see if any other ideas. 
as per the title. I have a show stuck on continue watching rail and it's driving my ocd crazy. 
steps I have taken. 
Watched the show. 
forwarded the show about 20 times from the stuck position. 
watched the show to different parts and paused and exited the app but it always reverts to stick at 52 mins left 
update apps. 
reboot device. 
factory reset device

using sky stream box. Everything else is fine and all other apps clear as required from this rail. 

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This message was authored by: Fothergill1

Re: Glitch / Continue watching on Amazon Prime

Posted by a Superuser, not a Sky employee. Find out more

Hi @JazTheTim  I find if the Amazon Prime programme isn't removed by running it through to the end then the following often works instead but it won't always drop off the rail immediately sometimes it is gone by the morning.

 

Try the following:

On you PC / laptop open your amazon account

Select Prime Video (just under the search bar)

Go to the Continue Watching rail

Select the offending programme

Hover over the programme and a small menu appears below it.

Select remove from Continue Watching (the X option)

 

Good luck 🤞

 

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This message was authored by: gerdav

Re: Glitch / Continue watching on Amazon Prime

Prime shows have stopped syncing with streams continue watching over the past few weeks, I'm not sure if it's another bug or if it's no longer supported because when Prime has stopped syncing previously it was never for this long. 

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This message was authored by: JazTheTim

Re: Glitch / Continue watching on Amazon Prime

Hi. @Fothergill1 

I've tried this also. I've done that many things id forgotten about that one. 
it's not even in my continue

watching in Amazon.  

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This message was authored by: JazTheTim

Re: Glitch / Continue watching on Amazon Prime

@gerdav @Yep. It's driving me crazy. So messy. 

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This message was authored by: JazTheTim

Re: Glitch / Continue watching on Amazon Prime

This still an isssue. Are sky aware of a glitch with this and Amazon? I now have 3 shows all stuck at the end of the rail. All watched fully and all stick at various stages. 
what a mess. 

This message was authored by: Frank+H

Re: Glitch / Continue watching on Amazon Prime

I've just cleared primes Chicago meds from my continue watching on sky stream. I haven't watched it at all. On prime only up to s8 was free. Further seasons are on Sky Witness 9 +. Went to last episode of last season, fast forward to near the end and let it play out. The program was then gone from my continue watching. 

 

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