Hi @Greg124
Is the backlight of the remote working? I.e. does it have power? If not take the back off and make sure that non of the paper tab has got stuck.
If the remote has power try the steps outlined here: https://www.sky.com/help/articles/remote-control-help-sky-glass
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
