This discussion topic has been answered Discussion topic: Gen 2 Puck
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Message posted on 05 Apr 2025 08:45 AM
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I'm catching references to Sky Stream Gen 2 pucks that was originally for Sky Glass but now available for any tv. Is this correct and is it available to purchase replacing my original puck? Thanks.
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Message posted on 05 Apr 2025 10:11 PM - last edited: 05 Apr 2025 10:17 PM
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@Stephen+Mourton wrote:
that was originally for Sky Glass but now available for any tv
I suspect that's actually a somewhat confused reference to the original release of Stream, which was only available alongside a Glass television between October 2021 and October 2022 before being launched as a standalone product.
Also note that Stream pucks haven't been available for purchase from Sky since February 28th 2023 when they switched to a 'free' loan contract. Pucks acquired before that date were sold to their original user.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 05 Apr 2025 08:49 AM
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Re: Gen 2 Puck
@Stephen+Mourton There are no Gen 2 pucks, Gen 2 is the Glass TV only.
Where have you seen these references to gen 2 pucks?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Apr 2025 10:11 PM - last edited: 05 Apr 2025 10:17 PM
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@Stephen+Mourton wrote:
that was originally for Sky Glass but now available for any tv
I suspect that's actually a somewhat confused reference to the original release of Stream, which was only available alongside a Glass television between October 2021 and October 2022 before being launched as a standalone product.
Also note that Stream pucks haven't been available for purchase from Sky since February 28th 2023 when they switched to a 'free' loan contract. Pucks acquired before that date were sold to their original user.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 06 Apr 2025 07:39 AM
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Re: Gen 2 Puck
@GD1 Typically I have tried to find where I read it and now can't. Either I misread it, or it was an icorrect statement made by someone, either way I accept it was wrong. If I find it I will post it back on here.
Message posted on 06 Apr 2025 07:52 AM - last edited: 06 Apr 2025 07:53 AM
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Re: Gen 2 Puck
@Stephen+Mourton wrote:@GD1 Typically I have tried to find where I read it and now can't. Either I misread it, or it was an icorrect statement made by someone, either way I accept it was wrong. If I find it I will post it back on here.
Ok, ultimately there's not a Gen 2 puck so we can chalk it up to a mistake. For what it's worth, I think I saw someone mention a Gen 2 puck in passing too, erroneously.
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
Message posted on 06 Apr 2025 11:47 AM
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Re: Gen 2 Puck
In my very humble opinion I don't think there will ever be a gen 2 puck. It's not something with enough value to make that much fuss about. I suspect over time the puck will naturally be manufactured wi th newer / different components and the general public will never realise.....
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 06 Apr 2025 12:27 PM
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Re: Gen 2 Puck
Agreed @Jporch316. I think it'll likely be like the remote, it's already changed in a number of ways since Glass launched but they don't really make a big deal about it. It would have to be fundamentally different hardware for it to be worthy of calling a Gen 2 imo.
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
Message posted on 06 Apr 2025 01:13 PM - last edited: 06 Apr 2025 01:27 PM
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Re: Gen 2 Puck
Worth noting there was never a second generation Sky Q Mini box even though adding UHD would have made that update a much more compelling business proposition.
Having more than one Stream puck model would be a largely unnecessary logistics complication unless it's actually required by, for example, the arrival of 8K streaming.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 06 Apr 2025 01:25 PM
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Re: Gen 2 Puck
@Jporch316 wrote:
In my very humble opinion I don't think there will ever be a gen 2 puck.
Nor I. There's no reason for Sky/Comcast to invest in the development time etc. There's nothing to suggest any hardware issues with the current Puck.
Message posted on 06 Apr 2025 07:23 PM
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Re: Gen 2 Puck
@Stephen+Mourton wrote:@GD1 Typically I have tried to find where I read it and now can't. Either I misread it, or it was an icorrect statement made by someone, either way I accept it was wrong. If I find it I will post it back on here.
There was certainly a thread where someone had an issue and said they had a Sky Glass puck Gen 2 ( i think that was the terminology used). I do remember asking them to clarrify if they meant a Sky Glass Gen 2 TV, or just the bog standard Sky Stream puck. You do tend to see a few customers get confused with the terminology between Glass and Stream.
Not sure i ever saw a response to my question on the thread ( and i can't even find the thread at the moment to check 😀 ).
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