Frame Mismatch

[Kiero84]

I'd love to get customers' experiences with regards to frame mismatching on Sky Stream. I've tried every way possible to minimise it, but the juddering at times is driving me mad! If Sky doesn't introduce actual frame matching by the end of my contract, I'll be cancelling. It simply isn't good enough! 

[Mark39]

@Kiero84 never experienced anything that might be attributed to frame mismatch.

[TimmyBGood]

@Kiero84 

I guess you're referring to in-app playback?

[TimmyBGood]

@Mark39 

As in this thread: it's the 50Hz vs 24fps thing.

https://helpforum.sky.com/t5/Sky-Stream/Sky-absolutely-need-to-support-framerate-matching/m-p/536612... 

[Kiero84]

No, I'm noticing it directly on Sky channels as well. Under Salt Marsh is a real culprit I'm finding.

[TimmyBGood]

@Kiero84 

That's odd: anything made for a UK television channel should be in a native frame rate.