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Discussion topic: First time removal of stream remote cover

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This message was authored by: Sam0505

Message posted on ‎01 Sep 2024 08:41 AM

First time removal of stream remote cover

Can anyone please help I have the small sky stream remote how the dickens do I get the cover off? Not sure why it's so difficult ? Come on sky why make it so tricky ? There is an arrow pointing down but nothing is moving am I pushing or trying to lift somehow ? But there is nothing to leverage it open ? Nightmare !!!

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This message was authored by: martswain

Message posted on ‎01 Sep 2024 09:21 AM - last edited: ‎01 Sep 2024 09:23 AM

Re: First time removal of stream remote cover

There are numerous topics on this if you search the forum.

 

The back slides in the direction of the arrow, but only by a few mm

It is very stiff, especially if a piece of the paper that is pulled to activate has become stuck.

Put on a pair of rubber gloves for grip, press together and slide.

 

Job done.

 

Edit : DO NOT TRY TO LEVER IT OPEN

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This message was authored by: GD1

Message posted on ‎01 Sep 2024 09:25 AM

Re: First time removal of stream remote cover

Posted by a Superuser, not a Sky employee. Find out more

@Sam0505  As per @martswain  post follow the steps provided, this image should help.

 

GD1_0-1725179101163.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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