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Discussion topic: Email used is wrong

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Avatar for Sharpy2104
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This message was authored by: Sharpy2104

Message posted on ‎16 Apr 2026 10:11 PM

Email used is wrong

So I set up Netflix and used what I thought was my email and I done outlok instead of outlook so don't receive emails to sign in... how can I change this?

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎16 Apr 2026 10:43 PM

Re: Email used is wrong

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sharpy2104 

 

Can you sign in with your (incorrect) email and password on the website and then do the following?

 

Sign in to Netflix.

Hover over your profile icon in the top right hand corner.

Select Account.

Select Change email or Change password.

Enter your new email/password.

 

If no you will need to follow the recovery steps listed here: https://www.sky.com/help/articles/netflix-cant-sign-in

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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