0

Discussion topic: Email confirmation of order

Reply
Avatar for Maria45
Level 1 icon
What's this?
This message was authored by: Maria45

Message posted on ‎30 Aug 2026 12:39 PM

Email confirmation of order

Hi

 

I ordered an additional sky stream puck this morning, but I've not had an email confirmation of or the order and I can't see it on my order tracking? 

Report post
Post 1 of 3
149 Views
0 Likes
Reply
Reply

All Replies

Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎30 Aug 2026 12:46 PM

Re: Email confirmation of order

Posted by a Superuser, not a Sky employee. Find out more

You will not get any delivery tracking information until later today or early morning tomorrow , hopefully for delivery tomorrow.

 

Delivery info here;

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/ar...

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 2 of 3
144 Views
0 Likes
Reply
Avatar for Maria45
Level 1 icon
What's this?
Topic Author
This message was authored by: Maria45

Message posted on ‎30 Aug 2026 04:09 PM

Re: Email confirmation of order

Thanks - I thought I'd get at least an email confirming order etc 

Report post
Post 3 of 3
116 Views
0 Likes
Reply
Reply