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Discussion topic: Drop outs
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This message was authored by: Joey1974
Message posted on 03 Dec 2025 06:34 PM
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Drop outs
Why does sky stream keep dropping out. I have restarted everything. Put and Ethernet cable to router but no different. Any suggestions.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 03 Dec 2025 07:50 PM
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Re: Drop outs
@Joey1974 wrote:
Why does sky stream keep dropping out. I have restarted everything. Put and Ethernet cable to router but no different. Any suggestions.
Did you also turn off wifi on the puck when you connected ethernet? And restart the puck too?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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