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Discussion topic: Downgrade price request

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This message was authored by: Wibbly-Woo

Downgrade price request

I have been a Sky TV customer for 23 years 

I am considering downgrading my Sky service to Stream from Q - Which is costing me almost £100 per month

But only if I can get it at a good price on Sky Ultimate and Sport and a second connection for the bedroom.

What is involved in this second connection ?

Is it a straight forwards second Streaming box ?

In addition - I am possibly interested in moving my ISP from Talk Talk (65Mbs FTTP) to Sky (900Mbps FTTC) but only with a digital phone line as well.

How much should I be looking at ?

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This message was authored by: GD1

Re: Downgrade price request

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo  The community can't give you quotes, best to call Sky and discuss your options.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Angel_Aka

Re: Downgrade price request


@Wibbly-Woo wrote:

I have been a Sky TV customer for 23 years 

I am considering downgrading my Sky service to Stream from Q - Which is costing me almost £100 per month

But only if I can get it at a good price on Sky Ultimate and Sport and a second connection for the bedroom.

What is involved in this second connection ?

Is it a straight forwards second Streaming box ?

In addition - I am possibly interested in moving my ISP from Talk Talk (65Mbs FTTP) to Sky (900Mbps FTTC) but only with a digital phone line as well.

How much should I be looking at ?


A new customer ordering that via the website would be looking at around £82pm for Ultimate TV, Sky Sports, Whole Home with 1 extra puck for the bedroom and 900Mbps broadband on a 2 year contract. You'd need to pay extra for UHD/Atmos, ad-skipping, ad-free Netflix, Disney+, HBO Max, etc, if you wanted them. 

As you're not a new customer Sky will likely charge you quite a bit more for this, so you may not be looking at much of a saving, if any at all. Always worth giving them a call though and playing the 'Sky VIP' card, not that it's worth anything, and seeing if they can do you a deal. 

This message was authored by: Tommy2

Re: Downgrade price request

You should be able to switch and get a better deal no problemm. You stated switching from FTTP to Sky FTTC are you sure you dont mean the other way around ? as ISPs cant offer those speeds on FTTC and FTTP is the future and best option as the copper network is being retired. With regards to teh second connection that you mentioned for the bedroom, the Sky stream pucks work fully over the inernet so you can connect via an ethernet cable or WIFI.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
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