Dolby Atmos

[Coley-W95]

Hi there @Arbz I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[DavidHoveSky]

I have exactly the same issue. Sky movies work with Atmos but only 5.1 on Sky Sports Main EventUHD.

[lettice]

---

@DavidHoveSky wrote:
I have exactly the same issue. Sky movies work with Atmos but only 5.1 on Sky Sports Main EventUHD.

---

The Sky Sports channels that have UHD HDR like 401 and the two Ultra HD linked are not providing Dolby Atmos today.

[Nigelb1972]

@EmilyREdge set the audio output to DD+ 

[EmilyREdge]

I used the Sky Sports Main Event UHD - Real Time "Live" channel and it did provide Dolby Atmos.

Its definitely a problem on the Sky side. 

[Arbz]

I agree I've always watched sky uhd prem football in Dolby atmos and even on the tnt ultra channel 

[Bazlowski]

Dolby Atmos on Main Event UHD still not working here.

Been like it for last few live matches.

[Arbz]

Mine too is still not working I'm paying for something I'm not getting 

[andy+middlemiss]

U gave but no Dolby atmos

[Bazlowski]

Still no Dolby Atmos.

What the hell is going on Sky...?

[N_chill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Arbz]

Still no Dolby Atmos for the Ipswich vs Liverpool game on sky sports UHD 

[N_chill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Arbz]

Well tried to start a chat with no reply and still no Dolby Atmos on tnt ultra 

[Bazlowski]

Don't get sucked in by the Ai 'chat'.

If you can't  answer within their narrow set of  parameters they just disappear.

They'll basically say you can't prove it's not working, because nothing on their equipment displays that info.

I told them my Sonos app displays what audio type is currently being received on every channel, & they said they "can't help with 3rd party apps."