01 Nov 2023 11:15 AM
Looking at Sky Glass last year I am sure when I looked at "What's In The Box" it had a SKY puk included, whereas now it doesn't seem to mention this so precisely, if at all. Just seems to refer to an additional puk in the literature, but not confirming if you get one with a new SKY Glass TV. Can anyone please confirm either way if you get a PUK (I am assuming you do not need one for the actual SKY glass TV) so an additional TV can view the SKY channels like the older SKY multiroom or is this only an additional purchase option? Thanks in advance.
01 Nov 2023 11:18 AM
Posted by a Superuser, not a Sky employee. Find out more@Astro1 You need to order a Whole home sub & order the puck at the time, they are not added automatically
01 Nov 2023 11:25 AM - last edited: 01 Nov 2023 11:36 AM
Posted by a Superuser, not a Sky employee. Find out more
There's certainly not one 'in the box' with a Glass television, and never has been because it wouldn't work on a baseline Glass subscription that only covers the TV.
As @GD1 indicates, Sky can choose to ship a separately boxed first puck 'free' to someone adding the Whole Home subscription supplement onto Glass if they wish, but won't do so automatically because some Whole Home users will have that add-on to facilitate using Sky Go on a console or Apple TV hardware.
01 Nov 2023 01:03 PM
@TimmyBGood &@GD1 Thank you for your replies as I understand now.
I have looked at the order screen again and it showed a Sky Stream Puck for free (normally £39.95) and added the whole home for a £12 subscription monthly fee. I currently have multi-screen subscription with Sky Q so assume Sky has worked out a like-for-like package if I order Sky Glass. What I have noticed though that it has added a kids package too which we used to have but closed the subscription years ago but I can't seem to remove it on the order screen.