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Discussion topic: Do you get an additional free PUK with Sky Glass

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This message was authored by Astro1 This message was authored by: Astro1

Do you get an additional free PUK with Sky Glass

Looking at Sky Glass last year I am sure when I looked at "What's In The Box" it had a SKY puk included, whereas now it doesn't seem to mention this so precisely, if at all. Just seems to refer to an additional puk in the literature, but not confirming if you get one with a new SKY Glass TV. Can anyone please confirm either way if you get a PUK (I am assuming you do not need one for the actual SKY glass TV) so an additional TV can view the SKY channels like the older SKY multiroom or is this only an additional purchase option? Thanks in advance.

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This message was authored by GD1 This message was authored by: GD1

Re: Do you get an additional free PUK with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Astro1  You need to order a Whole home sub & order the puck at the time, they are not added automatically

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Do you get an additional free PUK with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Astro1 

 

There's certainly not one 'in the box' with a Glass television, and never has been because it wouldn't work on a baseline Glass subscription that only covers the TV.

 

As @GD1 indicates, Sky can choose to ship a separately boxed first puck 'free' to someone adding the Whole Home subscription supplement onto Glass if they wish, but won't do so automatically because some Whole Home users will have that add-on to facilitate using Sky Go on a console or Apple TV hardware.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Astro1
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This message was authored by Astro1 This message was authored by: Astro1

Re: Do you get an additional free PUK with Sky Glass

@TimmyBGood &@GD1 Thank you for your replies as I understand now.

 

I have looked at the order screen again and it showed a Sky Stream Puck for free (normally £39.95) and added the whole home for a £12 subscription monthly fee. I currently have multi-screen subscription with Sky Q so assume Sky has worked out a like-for-like package if I order Sky Glass. What I have noticed though that it has added a kids package too which we used to have but closed the subscription years ago but I can't seem to remove it on the order screen.

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