Disney +

[LindyF]

I have been using Disney + with my sky stream package but when I tried to use it today it's asking for a subscription 

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[LindyF]

Thank you but I've sorted now. I had to change my subscription to ad free, which I already had 🤷‍♀️ I tried all the other ways, restart, update and reboot but none of those worked.