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Discussion topic: Disney+ activation

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This message was authored by: Ewen3

Disney+ activation

I cannot seem to get Disney+ app to work. I follow the instructions exactly as the videos etc say, but I never get the screen with the checking your email address then create password. I always get taken to login or get Disney+ page. This then takes me to the option to upgrade (which I don't want to do). I have tried going to the activate Disney+ weblink but that just says I've already activated it. Logging into sky account online it says I need to confirm the subscription, but again the only option that gives me is to upgrade rather than have the free version. Any help appreciated as it's driving me insane.

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This message was authored by: Mark39

Re: Disney+ activation

Posted by a Superuser, not a Sky employee. Find out more

@Ewen3 have you tried Sky's instructions here: https://www.sky.com/help/articles/existing-or-new-disneyplus

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This message was authored by: Ewen3

Re: Disney+ activation

Yes, I have followed that. The activation screen says it is already linked just select login on Disney + app, but when doing that it never works. Just keeps taking me back to a pay for subscription page.

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