Disney Plus - Spelt email address wrong

[IWorkHere]

Hello 

Bit of an awkward one this. 

I paid for Disney plus through disney. I tried to merge my account to Disney but I spelt my email address wrong. The email I use for Disney, is not the same email I use for sky. 

I have so far been unsuccessful in locating the incorrectly spelt email as it does not show anywhere. I am unable to login to the Disney app, when I go to manage subscriptions, it gives me the option to upgrade it, but it does not show my email. 

Is there anyway to either correct the incorrectly spelt email, or change the email for Disney? 

Thank you 

[Brill+Gill]

Hi @IWorkHere, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[IWorkHere]

Thank you 

[arcadeavenger]

-------------

[arcadeavenger]

--------------------------------

[arcadeavenger]

I have sent the invite now - Please look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[IWorkHere]

Thank you, I have responded to the bubble and will await someone to get back to me. 

[arcadeavenger]

-------------------------------