Discovery+

[Emz875]

Hi, 

I have received my sky stream box today, but unfortunately discovery+ app does not work i have signed up to discovery+ and activated it via my sky but unfortunately whenever I go onto the app it says something went wrong lets try again, ive reset my box and refreshed my apps but unfortunately i'm still getting the same message 

Any help will be greatly appreciated 

Many Thanks 

[Danz994 · Accepted solution]

Hi there @Emz875 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[Emz875]

Hi Dan,

Hope you are well,

thanks for the reply it seems to have resolved itself opened the app this morning and there was no error message and let me log in 

All the best

[Danz994]

Hi @Emz875 That's perfect, thank you for letting me know. I'm glad this is all sorted 🙂 We're only a message away if you do need any assistance again. Thanks, Danielle