Discovery plus

[Corny27]

I can't  log into my discovery plus account it's showing as being on my tv subscription package. But can't login. 
can it be reset. 

[lettice]

You need to activate it as described in this Sky help article;

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus?msockid=06e35c0c3e9c6f...

[Corny27]

Thanks for you help. But it was working previously but. O longer seems to recognise me when I log in. 
I've tried reset password. But it does not recognise my email address

[lettice]

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@Corny27 wrote:

Thanks for you help. But it was working previously but. O longer seems to recognise me when I log in. 
I've tried reset password. But it does not recognise my email address

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Ok, if you had previously activated and you had previously been logged in on your Sky Stream, suggest;

Using the chat facility bottom right at Discovery+ to check your account email address.

Kepp asking questions and you will get a real chat with an agent or a contact phone number.

https://support.discoveryplus.com/gb-en/Answer/Detail/000004054