Discovery plus on start up

[Dmac64]

On start up all I get is a message from discovery plus that I don't have internet connection!!

I cannot get onto any other screen or do anything other than restart by unplugging and sometimes that doesn't work !!!

any fixes ?

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141