Discussion topic: Discovery plus not recognising my email
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Message posted on 11 Feb 2026 01:47 PM
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Discovery plus not recognising my email
I've already activated Discovery Plus on my SKY account but when I open the Discovery Plus App, it gives me the sign in page with a code to activate. When I follow the URL and input my email address (same email address as used on SKY) it says my email account is not recognised. Can anyone help?
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Message posted on 11 Feb 2026 01:56 PM
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Re: Discovery plus not recognising my email
Additional information - if I open the discovery plus app and press ´Get Discovery +´ then a screen opens saying - You're all set.... with a button saying ´Open discovery +´ but pressing that just takes me back to the first screen.
Message posted on 12 Feb 2026 03:47 PM
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Re: Discovery plus not recognising my email
Hi, did you get signed in? I am currently having the same issue.
Message posted on 12 Feb 2026 05:01 PM
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Re: Discovery plus not recognising my email
Still can't sign in 😢
Message posted on 12 Feb 2026 10:06 PM
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Re: Discovery plus not recognising my email
Sorry no help but following as having the same problem
Message posted on 13 Feb 2026 01:12 AM
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Re: Discovery plus not recognising my email
I contacted Discovery plus as advised by a sky agent, and they also could not figure out the problem, but were kind enough to give me 1 month free pass and said they would look into it in the meantime!
Message posted on 26 Mar 2026 07:44 PM
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Re: Discovery plus not recognising my email
is there a update to this having the same issue
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