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This discussion topic is read only This discussion topic has been answered Discussion topic: Discovery plus error 400

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This message was authored by: MarkGoldsmith

Message posted on ‎17 Jan 2024 04:26 PM

Re: Discovery plus error 400

Posted by a Superuser, not a Sky employee. Find out more
@Cleveleysbob wrote:

@MarkGoldsmith 

Good advice, it's exactly what I did, unfortunately it didn't work for me, so reset was only answer.

 

Everything working fine now. Be nice if it lasts a while. 😂

That's a shame - I wonder why some need to do the reset. 

i feel your pain having to login into everything again

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Message posted on ‎17 Jan 2024 04:31 PM

Re: Discovery plus error 400

Just factory reset mine, all back up and working.  

Just be mndfull it does take a few mins for the blank screen to refresh, light on puk will flash red/green if it's loading.

Pain pairing apps back up.

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Message posted on ‎17 Jan 2024 05:12 PM

Discovery plus

Discovery plus stopped working on my Sky stream , error code 400 says it's not connected to internet but all the other channels are working anyone having similar issues?

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Message posted on ‎17 Jan 2024 05:36 PM

Re: Discovery plus

@Phillip70 

Have a little scan down the forum.... 

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Message posted on ‎17 Jan 2024 06:07 PM

Re: Discovery plus error 400

I've factory reset my sky as prompted and discovery plus is working now thank you 

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Message posted on ‎17 Jan 2024 06:23 PM

Re: Discovery plus error 400

Hi 

I agree I don't want to do a factory reset if it's not going to permanently fix the problem, as you have to sign back in to all your other services. I will wait until someone confirms this has actually worked!

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Message posted on ‎17 Jan 2024 06:26 PM

Re: Discovery plus error 400

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@Paulsaunders1 Welcome to the forum.  If you read some of the posts just above yours you will see that other than having to sign into your apps again this appears to have resolved the issue 😀

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Message posted on ‎17 Jan 2024 06:29 PM

Re: Discovery plus error 400

Mine is all up and running as they should after factory reset.

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Message posted on ‎17 Jan 2024 06:31 PM

Error 400 no internet connection for discovery plus but TV connected through internet and that wNetf

TV connected to internet as have sky glass and Netflix working but requested discovery plus to be down loaded and cannot open as says error 400 no internet???????

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Message posted on ‎17 Jan 2024 06:36 PM

Re: Discovery plus error 400

@tonyang can I ask when you do factory reset do you have to reconnect to the internet, sorry to be completely thick.

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Message posted on ‎17 Jan 2024 06:41 PM

Re: Discovery plus error 400

Yes 

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Message posted on ‎17 Jan 2024 06:56 PM

Re: Error 400 no internet connection for discovery plus but TV connected through internet and that w

Posted by a Superuser, not a Sky employee. Find out more

@Bakewell252  Please see the post marked as answer in this thread that is discussing the same issue on Stream, resolution applies to Sky Glass also.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎17 Jan 2024 07:14 PM

Discovery plus states not connected to Internet

Discovery plus states not connected to Internet, yet netflix etc work OK. Any help welcome
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Message posted on ‎17 Jan 2024 07:24 PM

Re: Discovery plus error 400

Thanks that works,

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Message posted on ‎17 Jan 2024 07:53 PM

Re: Discovery plus error 400

No problem for some reason sky boxes do strange things like that where for example you can get Netflix to work but some others don't yet they are all the same system 

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