Discovery plus not working

[purpleparrotuk]

Is anyone else just getting login issues instead ofthe 400 error?

[1morgs]

Hi. 
just the 400 issue here. 

[1morgs]

Getting Gold Rush withdrawal symptoms now 🤣

[Ciaran1798]

Discovery app not working all others are fine It say Error 400 Can't connect to internet

[Fothergill1]

@Ciaran1798 Welcome to the forum.  Unfortunately there is an issue with the Discovery + App at the moment so it is not a problem at your end.  There have been a number of threads on the subject that have been moved into a single thread at the following link:

https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-not-working/td-p/4534716 

[Mando301]

Hello, no solution from me I'm afraid but I'm also having this problem. Error 400 and a message stating I'm not connected to the internet when clearly I am as other aspects of the system work

[Jojo2408]

I had that issue a couple of months ago...suddenly required to sign in every time I used it. I called both Discovery and Sky who both insisted it was the other at fault and meanwhile, the issue wasn't fixed. Eventually, after a couple of months I decided myself to try a Reset to factory and bingo, it all worked again.  Bit of a fag as you've got to then re-sign in to everything but ultimately it wasn't too bad, you don't use your playlist or anything. So, it seems it WAS a Sky Glass thing that time. Good luck 🤞 

[AV2241]

I'm having the same issue

[purpleparrotuk]

@Jojo2408  hi. Sorry do you lose the playlist when you reset or not? Thanks. 

[Jojo2408]

@purpleparrotuk no, you don't lose your playlist. It seems like a bit of a scary thing to do but ultimately you just have to sign in to your apps again but you don't lose anything else. Good luck 🤞 

[Ukpilot25]

Tried a factory reset, it worked, BUT when exiting discovery plus to watch another channel it failed again. All other services work fine except discovery plus.

[purpleparrotuk]

@Ukpilot25 I'm just trying a reset now. That's the same as me. I login and it works but as soon as I change channel I have to login again. 

[purpleparrotuk]

Poops. Reset and now I get the 400 error the same as everyone else. 

[Jojo2408]

@purpleparrotuk  Oh well I'm glad you've fixed the log in issue but i think from reading these posts the 400 error is def a Sky issue and one post said they had called Sky and they are aware so I guess it's just a case of waiting! 

[purpleparrotuk]

@johnnyfishthe puck that works is probably on a different software version.