Discovery plus channel

[Lollo]

Hi 

still having issues with discovery plus channel. Cannot wstch it since April. Spoke to sky can't find anything. Is anyone else having this issue? 

[TimmyBGood · Accepted solution]

@Lollo 

Discovery+ isn't a channel: it's an app.

Which Sky platform are you using, and what issue are you seeing?

[Lollo]

I m watching via Sky stream . Just saying I need to upgrade to watch it but it should be free as included in my package 

[TimmyBGood]

@Lollo 

Have you followed the signing up process?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus 

[Lollo]

Hi

yes I have . Spoke discovery plus agents and they are blaming sky . Spoke to sky they are blaming discovery plus and they don't know when this will be solved . I ve been told lots of people with same issue. I just going to subscribe monthly for now until Sky resolve the problem

[Marmite61]

I started a thread about the same issue, but my discussion on chat did not resolve it..

Just over a month on and still no word from Sky offering a resolution. I want Discovery Plus back. It is part of the agreed package and Sky is not fulfilling its contractual obligation. 

[RontheDon]

I too am having these issues!! I can not access any content on Disco+ as it asks me to upgrade!! 

[RontheDon]

I'm having exactly the same problem!