@Fioma You've tried to post your entire text in the character limited subject line rather than use the main text field where you have place a full stop, theerefore most of the text you posted is missing, please can you try again by posting in fulll what the issue is.
Please be aware the subject line isn't mean't to be used for posting but simply to create a short heading/title for your thread IE the subject your posting about.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
