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Discussion topic: Disappointed with service

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This message was authored by: ColeySteve

Disappointed with service

Just got sky stream and am really disappointed by how many times it has gone down over past few weeks!  Is this normal or an anomaly?

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This message was authored by: GD1

Re: Disappointed with service

Posted by a Superuser, not a Sky employee. Find out more

@ColeySteve wrote:

Just got sky stream and am really disappointed by how many times it has gone down over past few weeks!  Is this normal or an anomaly?


Very much an anomally

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: rebecca1171

Re: Disappointed with service

I am finding issues this week, Tuesday 24th my Internet is fine (another provider), but I can't load anything on Sky, Netflix and live TV not working either, wish Sky made it easier to report this on the app as we should be refunded.

This message was authored by: Exiled-in-HH

Re: Disappointed with service


@rebecca1171 wrote:

I am finding issues this week, Tuesday 24th my Internet is fine (another provider), but I can't load anything on Sky, Netflix and live TV not working either, wish Sky made it easier to report this on the app as we should be refunded.


To get any compensation you have prove the is a service outage ... currently there Sky Stream service is active🤔

 

Who is your ISP?

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