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Discussion topic: Disabled my WiFi

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This message was authored by: Jackw4

Disabled my WiFi

My connection was poor so I disabled my WiFi on mysky app to restart it to see if that worked  (I have sky stream) now I can't connect back to anyning. I.e iPhone, sky stream and PlayStation. What can I do to fix it 

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This message was authored by: TimmyBGood

Re: Disabled my WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Jackw4 wrote:

My connection was poor so I disabled my WiFi on mysky app 


Presumably that was on a Max Hub.  Logically it's quite difficult to use a wireless device for anything once WiFi is disabled, so if you don't have any devices capable of an ethernet connection you'll need to hardware reset the Hub to re-enable WiFi.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Jackw4

Re: Disabled my WiFi

How do I do that?

This message was authored by: TimmyBGood

Re: Disabled my WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Jackw4 

 

Press and hold the WPS button on the side until the LED flashes, and then release it.

 

This takes at least 10 seconds. 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Michael123abc

Re: Disabled my WiFi

I've also disabled my WiFi using the my sky app. I've connected to my hub via ethernet. How do I enable my WiFi again? 

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