Hi @Brian710
Pucks are usually delivered next day (depending what time it was ordered) and it's self set up. There are no engineers for Glass or Stream.
You can track your order in my Sky as outlined here: https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/track-sky-order/a...
Or by calling sky. We are fellow subscribers on the forum.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
