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Discussion topic: Dark screen persistent connection problem
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This message was authored by: Hmeg
Message posted on 23 Sep 2025 08:34 PM
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Dark screen persistent connection problem
Dark screen
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Sep 2025 09:47 PM
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Re: Dark screen persistent connection problem
Hi @Hmeg
You will need to provide far more information in order for the community to be able to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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