Discussion topic: Damaged power cable

This message was authored by: Sean_x_ · ‎02 Oct 2025

The power lead to my puck box is damaged, I'm trying to order a new one, please help me to speak to a real person and not go around the same thing over and over with a bot response.

This message was authored by: Jporch316 · ‎03 Oct 2025

Hi @Sean_x_

see link below on details for sourcing replacement parts / accessories

https://www.sky.com/help/articles/order-sky-glass-accessories

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

Discussion topic: Damaged power cable

Damaged power cable

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