Contract query if I order a puck mid-contract

[oxfordmark]

Hello

if I get the extra puck mid contract, is that on a rolling month basis or is it tied to my remaining contract?

Moderator note: subject of thread updated to better reflect the conversation

[Daniel0210]

@oxfordmark 

Pucks are for Sky Glass / Stream. Mini boxes are for adding to Sky Q and Sky loan them to you. 

[oxfordmark]

Hello

yea I have Stream.

[Daniel0210]

@oxfordmark 

You need to change your signature at the bottom of your posts otherwise all your posts on the Stream board will be very confusing. Your thread title hasn't helped 😂

[TimmyBGood]

@oxfordmark 

Stream pucks are 'free' hardware loaned to facilitate subscription consumption, so it's the subscription which counts.  Do you already have the Whole Home add-on?

[oxfordmark]

No I don't

[SlenderRobert]

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@oxfordmark wrote:

No I don't

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The Whole Home sub is on a 31 day rolling contract so you can easily cancel but any additional pucks you have will need to be returned to Sky. You will not be refunded any of the £39.95 activation fees for each additional puck. 

[GD1]

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@oxfordmark wrote:

No I don't

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You do as it shows you have SKy Q, you just posted you have stream, so which system do you have??

[oxfordmark]

Stream, is this not the stream section?

[GD1]

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@oxfordmark wrote:

Stream, is this not the stream section?

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Yes, but look at your signature.

[oxfordmark]

I've blanked it 

[oxfordmark]

No I don't, is that a rolling monthly thing?

[GD1]

@oxfordmark  You can add an additional puck any time, the only thing you neeed to have is the whiolemhome sub, it won't affect your original deal (if you have one)