Hi @Lacky1601
This is a customer helps customer community. You will need to provide more information about your set up if you want the community to assist. I.e what broadband speed are you getting, have you run a speed test in netflix on your puck? Etc etc
Sky stream needs stable broadband. You say that your broadband is disconnecting etc. this certainly won't be helping. Have you reported these issues to sky? Does the system status show any fault in the service checker in my sky?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
