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		Discussion topic: Connection issues
					
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	This message was authored by: Jay2509
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 07 Mar 2024 06:26 PM
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							Connection issues
						
					
					
				
			
		
	
			
	
	
	
	
	
Just set up new Puck. Says updating software for the last 29 minutes with 0% progress
					
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	This message was authored by: Fothergill1
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
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		Message posted on 07 Mar 2024 06:57 PM
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							Re: Connection issues
						
					
					
				
			
		
	
			
	
	
	
	
	
@Jay2509 This is quite common. Unplug the puck for a couple of minutes and then plug it in again and start the setup process again.
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		If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
					
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