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Discussion topic: Channel 5 donut of doom

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This message was authored by swr1 This message was authored by: swr1

Channel 5 donut of doom

Hi, recently switched from Q to the stream/puck thing, all good but u can't watch anything on channel 5, live, streamed, downloaded or whatever - I just get the donut of doom for everything on C5 - has anyone else had this problem - all other channels seem fine.
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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Channel 5 donut of doom

Posted by a Superuser, not a Sky employee. Find out more

@swr1 wrote:
Hi, recently switched from Q to the stream/puck thing, all good but u can't watch anything on channel 5, live, streamed, downloaded or whatever - I just get the donut of doom for everything on C5 - has anyone else had this problem - all other channels seem fine.

Power off the stream box and back on again to see if it fixes the problem @swr1 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Channel 5 donut of doom

Posted by a Superuser, not a Sky employee. Find out more

@swr1  I had the same problem yesterday trying to watch something from my playlist on Ch5.  A reboot as suggested by @Dazzasky sorted it out for me.

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