Changing from stream

[Cooper+D]

I moved into a new build 7 months ago and was told I wasn't allowed to put up a satellite dish, so I cancelled Sky Q at my old address.
I ordered stream in November and still have it now, but just don't get on with it. I liked everything about Q, I know stream is a completely different offering, however the continue watching rail is driving me mad trying to get rid of things on it.

I've now been informed that I can have a satellite dish installed at the property and wondered if anyone has had any success in moving back to Q after the initial 31 day cooling off period. As I write this I've had stream for 62 days. Thanks.

[Anonymous]

Sky have been very accommodating in switching customers back to Q, your best option is call them and discuss your options.

The fact they will be retaining you as a Q customer will be in your favour!

[TimmyBGood]

@Cooper+D 

You can always ask: the point about being outside the 'cooling off' period is that Sky don't have to accept your request.