This discussion topic has been answered Discussion topic: Catch up when missed the start of a program

This message was authored by: Matt_Wsky · ‎12 Oct 2024

So... This might seem obvious but.

I missed the start of the voice by 30 minutes, it's in my watchlist but I couldnt play from the beginning when I got in. We had paused, but it jumped to the current position.

This seems like an obvious issue and a basic requirement for sky stream customers as I previously just recorded and watched whenever?

Surly there is a middle point between missing the start of a program and having to wait for it be be available on catch up ?

This message was authored by: MarkGoldsmith · ‎12 Oct 2024

That's seemingly quite typically for ITV show,s, with the watch from start feature ( which is provided by the ITV X app) either not available for a show or regularly breaks.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

This message was authored by: mikealanr · ‎12 Oct 2024

@Matt_Wsky

That is what the watch from start feature is for, however it isn't available for every program and or quite regularly breaks.

Issues like this can be reported to Sky viewer relations and they will investigate and feedback. You can email them on viewerR@sky.uk. we are fellow subscribers here on the forum.

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: MarkGoldsmith · ‎12 Oct 2024

That's seemingly quite typically for ITV show,s, with the watch from start feature ( which is provided by the ITV X app) either not available for a show or regularly breaks.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This discussion topic has been answered Discussion topic: Catch up when missed the start of a program

Catch up when missed the start of a program

Re: Catch up when missed the start of a program

All Replies

Re: Catch up when missed the start of a program

Re: Catch up when missed the start of a program

Was this discussion not helpful?

Search Sky Community

Start a new discussion