This discussion topic has been answered Discussion topic: Cannot view programmes added to playlist on Sky Stream,
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Feb 2024 05:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I can't view any programmes saved to my play list on Sky Stream. It tries to bring up the channel but buffers and then just goes back to play Home Screen?
Best Answers
Message posted on 13 Feb 2024 05:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Tina591 You need to reboot the stream puck. Turn it off at the plug for a minute and then it should solve that issue.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 Feb 2024 05:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Tina591 You need to reboot the stream puck. Turn it off at the plug for a minute and then it should solve that issue.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 13 Feb 2024 05:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot view programmes added to playlist on Sky Stream,
Thanks, will try it. I'm not sure my internet speed is up to the job! 😳
Message posted on 13 Feb 2024 05:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot view programmes added to playlist on Sky Stream,
You can test what internet speed the puck is getting. Open the Netflix app on the puck on to get help then check your network it will tell you the download speed.
This issue with it opening an app then crashing back to the Home Screen I've had a few times and a simple off and on at the plug to reboot the puck solves it.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page