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Discussion topic: Cancelling Ad Skipping

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Avatar for FJ4
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This message was authored by: FJ4

Message posted on ‎04 Aug 2025 07:18 PM

Cancelling Ad Skipping

I ma trying to cancel AD Skipping but the manage button is greyed out on the My Sky App and online. Does this mean you HAVE to phone them?

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Avatar for CoffeeDrinker
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This message was authored by: CoffeeDrinker

Message posted on ‎05 Aug 2025 08:54 AM

Re: Cancelling Ad Skipping

@FJ4 Try force quitting the app, then relaunch it. I occasionally find the Manage Contents Packs & Manage Home Set-up buttons greyed out. Force quitting the app then reloading it usually solves it and has the buttons in blue & clickable.

Lounge: Sky Glass gen 2 65” volcanic grey, Denon X3500H AVR. M&K K Series 5.1.2 speakers, PS5 Pro, Apple TV 4K, Sony X800 M2 4K player.
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