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Discussion topic: Cancel the sky stream puck

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This message was authored by Pri1 This message was authored by: Pri1

Cancel the sky stream puck

I brought a sky tv with sky stream puck in a 2 years contract.  And I don't like the sky because it's like waste of money for me.. can I able to cancel it? Will they charge me for the early cancelation 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Cancel the sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pri1 

 

As you are in contact Sky can hold you to the term of the contract:

 

Cancelling Sky Stream

"24-month minimum term contract – if you stop receiving or cancel before the end of your contract, early termination charges might apply. But we'll let you know if you do and how much they’ll be"

 

This applies after the 31 day cooling off period.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

There have been reports however of people being able to cancel penalty free. The only way you will know is to call Sky and ask to cancel. We are fellow subscribers.

 

MikeAlanR

 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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