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Discussion topic: Can you move a sky puck to another house

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This message was authored by: Bodi1978

Message posted on ‎06 Oct 2025 03:46 PM

Can you move a sky puck to another house

Hi guys

 

can you move a sky puck to another house and keep your sky subscription 

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This message was authored by: GD1

Message posted on ‎06 Oct 2025 03:57 PM

Re: Can you move a sky puck to another house

Posted by a Superuser, not a Sky employee. Find out more
@Bodi1978 wrote:

Hi guys

 

can you move a sky puck to another house and keep your sky subscription 

Only if your are moving and inform Sky of the home move.  If you're moving in with someone else and they have Sky you won't be able to have 2 seperate subscriptions at the address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: BenJoBanjo

Message posted on ‎06 Oct 2025 04:12 PM

Re: Can you move a sky puck to another house

@Bodi1978 wrote:

Hi guys

 

can you move a sky puck to another house and keep your sky subscription 

You also can't take your puck away from the registered home address. Doing this is against the terms and conditions of your contract. Sky can detect use of the puck at a different address via the IP address of the broadband connection and reserve the right to charge you a second location fee or terminate your contract. 

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