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Discussion topic: Can’t watch anything

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This message was authored by: Paul896

Can’t watch anything

Can someone please help me I can't watch anything on my tv 

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This message was authored by: Chrisee

Re: Can’t watch anything

Posted by a Superuser, not a Sky employee. Find out more

@Paul896 if you have a Sky Stream puck or a Sky Glass TV then check your broadband connection is working and other devices are able to access the internet. If it the connection is downcontsct your Internet Service Provider. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Stephen+Mourton

Re: Can’t watch anything

@Paul896  Sorry to hear that, but a bit more detail would help.  Have you just set up Sky Stream or was it working well and then suddenly stopped?  Can you also briefly explain where your puck is positioned in relation to your tv,  what is it sat on etc etc?  Thanks

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