Discussion topic: Can’t watch any channels
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Message posted on 30 Aug 2026 10:58 PM
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Can’t watch any channels
Since this afternoon, whenever I try to watch any terrestrial tv channels, I get a blank screen and a message saying "The content you have selected cannot be played on this device". This includes BBC channels, ITV etc. I have restarted the puck multiple times, unplugged etc and nothing works. Also unable to sign in to Sky Store so can't watch any movies I've rented. And finally, for the past few weeks, the Home Screen doesn't show all of the apps or channels, half the boxes and blank. Why am I paying for something that I can't use?!
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Message posted on 31 Aug 2026 02:12 PM
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Re: Can’t watch any channels
Have you tried calling up a Sky expert on https://www.sky.com/help/articles/contacting-sky-t2 ? They can run checks, Area Issues and send out a new TV Box if it faulty
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