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Discussion topic: Can't get discovery plus

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This message was authored by Gail268 This message was authored by: Gail268

Can't get discovery plus

Can't open discovery+

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can't get discovery plus

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gail268  You don't mention it but if you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

Whether this is the case or not you should be able to register (or re-register) as follows:

 

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

 

Select App subscriptions / Current / and then Discovery + Monthly.  Hopefully it will say £0 per month whilst you have a Sky TV subscription.  If so select Activate subscription.

 

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

Good luck 🤞

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