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Discussion topic: Can’t activate sky stream puck

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This message was authored by: CathW12

Message posted on ‎03 Jul 2024 06:41 PM

Can’t activate sky stream puck

I have just had sky installed and get as far as the activation code to set up my tv. I go to the sky.com/activate and it gives me an error message telling me to ring sky

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎03 Jul 2024 06:51 PM

Re: Can’t activate sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@CathW12  If it's telling you to ring, thats what you'll need to do.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: CathW12

Message posted on ‎03 Jul 2024 07:48 PM

Re: Can’t activate sky stream puck

I have rang and after going through the options it's told me to come on here! It's ridiculous how hard it is to get someone on the phone

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This message was authored by: Exiled-in-HH

Message posted on ‎04 Jul 2024 09:34 AM

Re: Can’t activate sky stream puck

@CathW12 The catch 22 ... what you should done was reply NO when given the option of receiving a link the discuss the issue with fellow customers🙁

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